Heating & Cooling Service Awards

Robert B. Payne BBB Accredited Business
Better Business Bureau Rating of A+

Robert B. Payne, Inc. has been a BBB Accredited Business since October of 1986.

Angie's List Super Service 2019
Robert B. Payne, Inc Earns 2019 Angie’s List Super Service Award

Fredericksburg, Virginia , Feburary 7 th , 2020 – Robert B. Payne, Inc is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2019.

Readers Choice Award 2016, 2017, 2018, 2019, 2020, 2021

A Winner of the Fredericksburg Readers Choice Award with back-to-back wins in 2016, 2017, 2018, 2019 & 2020. (Note: The HVAC category only started in 2016.)

Fred Fav
FredParent Family Favorite 2017, 2018, 2019, 2020, 2021

1st Place Winner of the FredParents Family Favorites in 2017, 2018, 2019, 2020, and now 2021. FredParent magazine has been a source of local information for Fredericksburg area families for the last 20 years.

Thompson B
Thompson Receives Ethical Business Leader Award

In June 2012, Robert B. Payne, Inc. president, Bob Thompson, was honored with the Ethical Business Leader Award by the Fredericksburg Regional Chamber of Commerce and Rappahannock Rotary Club. Read More Here.

Top Volume Dealer
TRANE “Top Volume Dealer” Award

In February 2013, Robert B. Payne, Inc. received the award for Top Volume Dealer and the Pacesetter award at the annual Trane Dealer Sales meeting in Pinehurst, NC.

The Top Volume Dealer award distinguishes Robert B. Payne, Inc., as #1 in Volume purchases for 2012.

Pacesetter Award 2012
TRANE “Pacesetter” Award

The Pacesetter award recognizes Robert B. Payne, Inc. as one of the top-ten volume dealers in the region in 2012.

Distinguished Dealer
Carrier “Distinguished Dealer” Award
The Distinguished Dealer Award recognizes Carrier’s most successful, service-oriented dealers based on leadership and management, customer intimacy, brand recognition, expertise, and operational excellence.
Trane Pinnacle Award
TRANE “Pinnacle” DSO Sales Achievement Award – top sales in 2007, 2008 & 2009
Robert B. Payne, Inc. was awarded the DSO Sales Achievement Pinnacle Award in 2007 & 2008 from Trane. This award is for the Top Regional Dealer Sales in the region.
Overall Performance Awards
TRANE “Total Sales Volume” Award and “Overall Performance Awards”
NATE Certified Technicians
Quality installations require well-trained people. Our technicians are factory trained and NATE (North American Technician Excellence) certified, too. All of our team members must pass a drug test and complete background check. You can be assured that when we show up, you will be dealing with people you can trust – on every level.
Air Conditioning Contractors of America (ACCA) Membership – Since 1988
ACCA is the only nationwide organization of, by and for the small businesses that design, install and maintain indoor environmental systems.

Other Affiliations

GS Contractor Energy Star NATE Certified Technicians Chember of commerce_logo Environment protection agency